This Limited Warranty Policy applies to all products branded under either the Springfield Marine or Shark Seating brands. The warranty coverage is outlined below according to product category and application.
Hardware and Accessory Items (5-year limited warranty)
- Included Items:
- Pedestal Systems, Shock Mitigation Suspensions, Table Systems & Hardware, Ski Tows/Pylons, Boarding Ladders, Seat Frames/Substrates, and Accessories
- Terms of Coverage:
- For a period of 5 years from the date of sale to the first use purchaser, Springfield Marine and/or Shark Seating will replace, at our discretion, any product that proves to have a manufacturer’s defect in materials and workmanship under normal and proper usage.
Non-Hardware Items (1-year limited warranty)
- Included Items:
- Upholstery, Foams, Seat Cushions, Seat Covers, and Jockey Seats
- Terms of Coverage:
- For a period of 1 year from the date of sale to the first use purchaser, Springfield Marine and/or Shark Seating will replace, at our discretion, any product that proves to have a manufacturer’s defect involving vinyl, fabric, leather, or foam components in materials and workmanship under normal and proper usage.
Commercial &/or Government Applications (1-year limited warranty)
For products used in commercial or government applications, warranty coverage is limited to 1 year on all products, regardless of category, unless otherwise agreed to in writing by Springfield Marine or Shark Seating.
Limitation of Warranty
Normal wear and tear, misuse, neglect, accident, or improper installation are not covered under this warranty. This warranty does not extend to consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Springfield Marine &/or Shark Seating is not liable for improper installation or improper use of the product or any failure or problems from lack of reasonable maintenance, racing activities, or commercial applications. These products are not designed or warranted for racing or high-performance use. This warranty shall be considered void if the seat or any accessory/equipment has been altered, modified, changed, or reworked; subjected to abuse, neglect, or accident, including abnormal use; and if the seat is installed in a manner that would subject the seat to abnormal use. The warranty shall be considered void if mixing Springfield Marine or Shark Seating components with parts that are manufactured by any brand other than Springfield Marine and/or Shark Seating. The foregoing is the only warranty or representation made, express or implied, and specifically, there is no warranty of merchantability and no warranty of fitness for a particular purpose.
This warranty is limited to repair or replacement of defective parts, at the sole discretion of Springfield Marine or Shark Seating. Liability is limited to the original purchase price and does not cover incidental or consequential damages.
To obtain service under the warranty, a customer must notify our customer service department to obtain a return material authorization number by sending an email to:
Springfield Marine branded products: warranty@springfieldgrp.com
Shark Seating branded products: sharkwarranty@springfieldgrp.com
Customers are responsible for paying return freight as well as freight on a new order if making an exchange. Springfield Marine and/or Shark Seating are not responsible for return packages that are lost or stolen in transit.
Governing Law
This warranty policy is governed by the laws of the state of Missouri and the United States of America. For further information or specific warranty agreements for commercial or government projects, please contact Springfield Marine or Shark Seating in writing.